Secure account recovery
Return to the stories you have kept.
Request a private, time-limited reset link. VBee never confirms publicly whether an email address belongs to an account.
Private response. The form does not reveal whether an email address has an account.
Time limited. Eligible members receive a reset link that expires automatically.
Single use. A link cannot be reused after the password has changed.
A reset changes your password, not your Memory Albums, Contact Lists or memories.
Account recovery
Reset your password
Enter the email address or username used for VBee. If an eligible account exists, we will email a time-limited reset link. Please check your inbox and junk or spam folder.
For privacy, the response is the same whether or not the submitted details match an account. If you are expecting a reset email, check your inbox and junk or spam folder.